Director of Alumni and Parent Relations
  • Alumni Relations

Phillips Exeter Academy, Exeter, NH

Accredited by NEASC

Overall strategic vision and leadership of the Alumni and Parent Relations Department that will solidify ties to Exeter and one another in order to promote philanthropy and volunteerism.  Responsible for engaging alumni, parents, and students in ways that will strengthen their ties to Exeter and to each other in order to promote their philanthropy and volunteerism.  Responsible for the overall strategic management, development and evaluation of the Alumni and Parent Relations (APR) program.

Key Accountabilities

  • Provides vision, leadership and management for the internal staff including development and support.
  • Provides strategic guidance to the APR Team in development of comprehensive programs to engage, inform and cultivate alumni and parents. 
  • Oversees implantation of all programs
  • Provides direction in development of student engagement and on campus education of impact of philanthropy.
  • Establishes and manages annual APR budget.
  • Establishes, maintains, and evaluates the recruitment and training of a global volunteer force.
  • Manages class and regionally based programs worldwide (e.g., Reunions, Events, Exeter Leadership Weekend), as well as other programming such as educational travel programs, special events, etc.
  • Oversees the General Alumni Association and election of officers in accordance with the General Alumni Association Bylaws
  • Manages the John and Elizabeth Phillips Award, Founders’ Day Award and President’s Award process and committees.
  • Collaborates with Exeter Fund and Major Gift partners to ensure engagement and fundraising activities are integrated to maximize results
  • Develops Annual APR Plan that includes objectives, strategies and tactics to support IA goals; plan is based on inputs from multiple sources including, but not limited to, IA Department Heads, APR Team, internal and external data sources, etc.
  • Engages and consults with Communications to develop annual APR Marketing and Communications Plan, including objectives, strategies, tactics, key messages, timelines, etc.
  • Partners with IA Operations and IT on APR Measurement Plan, ensuring appropriate metrics are in place.
  • Executes travel plans to visit alumni.
  • Develops and oversees technologies (online directory, event registration, events calendar, mentoring).
  • Makes recommendations for Trustee candidates.

Degree of Independent Action Performed

The incumbent is expected to work with a high level of independence and autonomy and exercise a high degree of initiative, influence, and judgment in decisions impacting staff and department operation

Expected to solve problems or address issues that require immediate attention.

Position Requirements

Education

  • Bachelor’s or Master’s degree required.

Experience

  • 7 - 10 years’ relevant experience or the equivalent combination of education and related or transferable work experience.
  • Personal or professional experience working with people of diverse cultural backgrounds and a demonstrated commitment to intercultural sensitivity.
  • Successful experience in working with senior institutional leaders.
  • Experience working with adolescents in an educational setting preferred.

Skills & Knowledge

  • Demonstrated success in working with volunteers and advisory boards to solicit alumni, parents and especially friends without a previous connection to Exeter.
  • Demonstrated ability to create, foster and work within an environment of collaboration.
  • Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
  • Strong interpersonal skills with ability to develop and maintain collegial relationships.
  • Excellent communication (written and verbal) skills.  Ability to communicate with alumni, parents, officers, faculty, administrators.  Ability to present complex information in a clear and compelling manner in writing and in person.  Ability to document meetings and write briefings.
  • Ability to synthesize and analyze data (primary and secondary sources) to turn information into effective strategies.
  • Ability and willingness to travel extensively, to support regional programs and alumni visits including defining objectives of the trip and developing effective itineraries.
  • A passion for excellent customer service and a commitment to exceptional quality.  Ability to coach the APR team in all aspects of work.
  • Initiative, resilience and entrepreneurial spirit.
  • Demonstrated ability to work with students by building trust and credibility.
  • Excellent analytical and problem-solving skills as well as a strong customer focus.
  • A strict adherence to confidential policies is required.
  • Ability to work independently and handle multiple priorities and deadlines simultaneously.
  • Proficient in MS Office.
  • Willingness and ability to learn additional applications as needed.
  • High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
  • Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including stressful situations.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  1. Ability to sit in a normal seated position for extended periods of time.
  2. Reaching by extending hand(s) or arm(s) in any direction.
  3. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example using a keyboard.
  4. Communication skills using the spoken and written word.
  5. Ability to see with normal parameters.
  6. Ability to use a visual display terminal with continuous wrist movement on a keyboard.
  7. Ability to hear within normal range.
  8. Ability to lift and transport up to 10lbs without assistance.

Additional Requirements

  1. Successfully complete a criminal background check (reviewed every 3 years).
  2. Clean Driving record (reviewed annually).

 

  • Parent Engagement